Frequently Asked Questions
Items that are available for pre-order can take anywhere between 3-6 weeks before it is ready to ship. We will always disclose this information in the item's description and contact you with frequent updates.
How long will it take to receive my package?
All orders are processed within 1-3 days of your purchase. All orders made between Friday after 1PM and Sunday will be shipped out on the following business day.
Why didn't I get a tracking number?
Once your order is processed, you will receive an e-mail with a tracking number within 1-3 days. If you did not receive one after 1-3 days of ordering, please contact Customer Service with your full name and order number.
REFUNDS, RETURNS AND EXCHANGES
NO REFUNDS. All items can be exchanged or returned for store credit.
We at Little Black Bikini reserve the right to reject the return of goods which are not returned in accordance with our Delivery & Returns Policy. Once an order has left our possession, we are not legally held responsible for its whereabouts in which the carrier must be contacted.
How do I return?
- Visit our returns center
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
- Within 7 days from the date of delivery
- In unused and resellable condition
- In the original packaging with all the tags intact
What items are non-refundable?
The following items cannot be returned:
- Gift cards
- Discounted items
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date and ship the product back to us. We will then ship a new garment to you.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?
- Refund to store credit
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
My question is not addressed...
If you have any queries regarding returns or refunds, please email firstname.lastname@example.org
What's your sizing like?
Please reference our Size Chart. If one of our styles runs smaller/larger than usual, we will be sure to make note of it in its description. Our best and most accurate suggestion would be our Size Calculator that estimates your size in each of our styles based on your measurements.
Do you make custom bikinis?
We do not offer custom garments at the moment. For any custom pieces that will be used for editorial or press purposes please contact us here.